takeaways of note:
To bring people through crises & changes in an authentic & active way:
1. Keep Team Motivated & Connected …(1) organize a virtual team lunch; (2) order everyone pizza; (3) send links to online resources, classes, access to a therapist or counselor; (4) send treats for birthdays; … (7) Thank & acknowledge them.
2. Lead Effective Virtual Meetings … (1) shorter & more frequent; (2) send agenda & objectives in advance; (3) stick to agenda; (4) take side conversations offline; (5) articulate progress, decisions & next steps at close; (6) circulate notes, assign roles & responsibilities, and follow up one-on-one.
3. Dealing With Personal Issues … (1) Ask questions to encourage self-reflection; (2) set up cohorts to look after each other