Leadership is about containing anxiety, and now is an opportunity for you to lean in and step up.

Out of this crisis, leaders will emerge. They will be the people who stepped up and stepped in to help the people around them find a path through these turbulent waters.

Jane Mason, IMpact coach, author

takeaways of note:

To bring people through crises & changes in an authentic & active way:

1. Keep Team Motivated & Connected (1) organize a virtual team lunch; (2) order everyone pizza; (3) send links to online resources, classes, access to a therapist or counselor; (4) send treats for birthdays; … (7) Thank & acknowledge them.

2. Lead Effective Virtual Meetings(1) shorter & more frequent; (2) send agenda & objectives in advance; (3) stick to agenda; (4) take side conversations offline; (5) articulate progress, decisions & next steps at close; (6) circulate notes, assign roles & responsibilities, and follow up one-on-one.

3. Dealing With Personal Issues(1) Ask questions to encourage self-reflection; (2) set up cohorts to look after each other