If you’ve ever experienced great leadership, you probably remember how that person —- made you feel.
Because true leadership, at its core, is a matter of the heart.
MARCEL SCHWANTES, FOUNDER AND CHIEF HUMAN OFFICER, LEADERSHIP FROM THE CORE
takeaways of note:
Leaders must…
1… face conflict to solve problems
2… grow people
3… put employees ahead of customers
4… make the workplace safe
5… be willing to listen to feedback
6… apply the strength of vulnerability
7… act with love & care