Right now, purpose matters most . . . have found the leaders that I have spoken with to be incredibly purpose-driven, with a clear human focus.
Hubert Joly, Executive Chairman and former CEO of Best Buy
Takeaways of Note:
…this crisis is a key leadership moment for them to help others. They are all spending time with their teams and working together to do the right thing. They understand, to put it in Churchillian terms, that this has the potential to be their “finest hour,” and they want to rise to the occasion.
1- started with clear, consistent, and transparent communication with workers;
2- trying to take care of their customers;
3- looking out for suppliers – some companies have begun helping their weakest vendors;
4- mobilizing to more broadly help the communities in which they operate.