With the reorganizing of the workplace and introduction of hybrid and remote work for many organizations, evolving priorities for employees, increased job-switching and burnout, managers are more critical to organizational performance than ever.
Calvin Coffee, associate editor, BetterWork Media Group
Takeaways of Note:
Why companies should invest in coaching support:
Changing roles – (1) Zoom meetings bring people together, but they miss out on many aspects of work, like unsaid things between meetings or informal cues in office interactions that are crucial to learning; (2) the increased demand on employee satisfaction, well-being & fostering connection largely falls to managers who often receive less support themselves.
Put me in, coach! – (1) many who have gone through coaching often wish they’d had it far earlier in career when habits & norms were more fluid; (2) coaching/mentoring is a way to hold a mirror up and help people understand what’s working for them & their style, and where they might have opportunities to evolve.
Trickle up work-o-nomics – (1) managers who receive coaching/mentoring support are more likely to invest in developing their team’s capabilities; (2) research has shown coaching improves motivation, retention, quality, team learning & job performance… speeding up decision-making, reducing burnout, increasing inclusion, helping with individual needs & incorporating organization’s larger goals.
Managers of the future – (1) shift of managers from a “command & control” to “coach”; (2) democratization of coaching can facilitate belonging & engagement, more meaningful connections among teams & peers.