This is an endlessly useful skill, both in the workplace and in our more personal relationships… “Attunement” should not be viewed as simply fostering a touchy-feely emotional connection with others, but as a unique power — a power that enables us to perceive communications from others, to connect and have our message understood, and to manage conflict.”
Takeaways of Note:
4 steps of attunement for improving the quality of social interactions:
Take time to prepare our nervous system… can help us feel more grounded & centered in the moment; can help us give our undivided attention
Listen to other person and to ourself... pay attention to other person’s cues and check in with self to be aware of own feelings (from emotions to physical sensations) – enables clarity to hear, rather than misunderstanding due to anxiety or preoccupation
Practice empathy… consider what the other person’s experience or perspective might be – cultivate a level of self- & other-focused compassion
Keep expressing interest... communication is often more effective when we start by meeting the other person where they are mentally & emotionally (fosters greater connection & makes it more likely they’ll then listen to you)