takeaways of note:
Good Leaders….
1. Expose employees to high-level work… When more emotionally invested, team members are likely to operate with more care, approach situations with strategic thinking & ultimately exceed customer expectations
2. Foster more accountability… (1) more voices will be brought to forefront and (2) an accountable team moves faster & more accurately
3. Hear varying perspectives for better decision-making… filtering decisions through different viewpoints can lead to increased innovation, stronger client relations & refined company vision
4. Get real-time feedback to improve your processes… speaks volumes to how much team is valued – while adding to job satisfaction & streamlining organization