Takeaways of Note:
To build trust, High-Performing Teams…
1- Don’t Leave Collaboration to Chance – respect one another’s strengths & preferences, secure agreement on process, and invite team members to speak up re: opportunities for improvement
2- Keep Colleagues in the Loop – proactively sharing information fosters trust and fuels creativity, performance, & profitability.
3- Share Credit – acknowledge & thank all who played a role in success… fosters better teamwork and we appear more likable without seeming any less capable.
4- Believe Disagreements Make Them Better – viewing conflict as a source of strength makes disagreement less harrowing, reducing the frequency with which colleagues lash out.
5- Proactively Address Tension – tension is temporary and, with a little effort, thorny relationships can be salvaged.