takeaways of note:
Never too busy to listen – show vulnerability & demonstrate you’re not just a boss… today’s employees look for two-way transparency, trust and workplaces where they’re safe & valued
Never too busy to invest in people – surviving an economic downturn can have less to do with shareholders or operational efficiencies and more to do with putting your people first
Never too busy to ask for feedback – valuable input comes from employees… acknowledge the challenges, and take time to encourage, thank them and truly listen to thoughts & feelings