It’s ok to be independent, but there’s no reason to go through this alone.
Takeaways of Note:
Communicate Daily – (1) Stay. In. Touch. & (2) bad news first
Customer & Community Support – we are either damaging or building our reputations
Clean up & Catch up – accomplish internal projects haven’t made time to tackle
Cash, Cash, Cash – raise it, earn it & cut back on expenses
Calm Consideration – This is when we most need talk time; find someone to talk to about what’s going on
Verne Harnish, Founder, EO and Gazelles Growth Institute