Leaders are always seeking to improve employee productivity… Personal solutions can be useful, but the most effective antidote to low productivity and inefficiency must be implemented at the system level, not the individual level.
Daniel Markovitz, president, Markovitz Consulting
Takeaways of Note:
4 system-level measures to improve productivity & efficiency:
Tier your huddles – address problems at the lowest possible level; escalate to next level as needed… this improves linkage between C-suite & front lines, accelerates decision making, and improves productivity
Make work visible – enables for a more equitable distribution of work and for work to get done faster & with less effort
Define the “bat signal” – have a communication tool that indicates a true emergency… specify channels for urgent and non-urgent issues
Align responsibility with authority – rule is simple: if team member is responsible for an outcome, they should have the authority to make decisions, without endless emails, meetings, or presentations