When organizations develop positive, virtuous cultures they achieve significantly higher levels of organizational effectiveness — including financial performance, customer satisfaction, productivity, and employee engagement.
Emma Seppala, Yale University, & Kim Cameron, University of Michigan, and authors
Takeaways of Note:
6 essential characteristics to create a positive & healthy culture:
1- Caring for, being interested in, & maintaining responsibility for colleagues as friends
2- Providing support for one another, including offering kindness & compassion when others are struggling
3- Avoiding blame & forgiving mistakes
4- Inspiring one another at work
5- Emphasizing meaningfulness of the work
6- Treating one another with respect, gratitude, trust, & integrity
Tips for leaders to foster the above:
– Foster social connections
– Show empathy
– Go out of your way to help
– Encourage people to talk to you – especially about their problems