takeaways of note:
“what we can learn from how some of history’s iconic leaders acted in the face of great uncertainty, real danger, and collective fear:
1- Acknowledge people’s fears, then encourage resolve;
2- Give people a role and purpose;
3- Emphasize experimentation and learning;
4- Tend to energy and emotion — yours and theirs.
Nancy Koehn, James E. Robison Professor of Business Administration at Harvard Business School