When we express belief in and invest in those who have failed, we are making a huge statement and creating an atmosphere conducive for greater commitment. We are saying that we don’t throw people away at the first sign of trouble and we are committed to the growth and development of one another, even in the face of setbacks.
Dr. Randy Ross, author
highlighted excerpt :
7 things to look for when trying to determine whether to take a risk on someone:
1. They receive feedback well –
2. They are truthful –
3. They own or acknowledge their failures –
4. They take responsibility for making things right –
5. They want to grow –
6. They are quick to apologize –
7. They initiate reconciliation –
chapter 5, “Nobody is Normal”, Relationomics