Understanding good leadership and practicing it are two different things. …leaders need to move beyond themselves and stand in other people’s shoes.
Trust that caring and open-hearted leadership will not only pay off now but also reap rewards well into the future.

Doug Sundheim, leadership & strategy consultant; author

Put People First… 71% of survey respondents said they’d lose trust in a brand forever if they believed it was putting profit over people

Be Up-Front & Vulnerable… it’s OK to let struggles show

Support & Connect… at a minimum, slow down, be flexible, and give team space to deal with new challenges; also allow opportunity connect more deeply