If things are going generally well and people are heading in the right direction, deploy judo leadership, tactically redirecting their momentum.
But if people are complacent or in a crisis, counter their mood, changing their state of mind and emotions
George Bradt, Senior Contributor, Leadership Strategy
takeaways of note:
Judo Leadership
1- Think half-full… first focus on “what’s good, working, done right”.
2- Credit “what’s good, working, done right”
3- Build on that & add value (with a modification, an additional benefit, another application, etc).
4- Check back to make sure you’ve preserved their idea.
Fear of the unknown is a powerful force. Mood-countering leaders connect with people emotionally to help them commit to a new path….
Mood-countering leadership
1- Connect emotionally…. start with why they should listen to you; make it personal in a way they can relate.
2- Lay out the brutal facts… relay the current reality in a deliberate & calm way.
3- Paint a boundedly optimistic picture of the future… one in which your audience can picture themselves; and credibly possible.
4- Invite them to be part of the solution… a call-to-action to specific things they can do now; be clear on the expectations.
5- Follow-through…. not a one-time event; a series of iterative conversations.