takeaways of note:

What You Should KEEP Doing . . . 1, 2, 3

1- Listen to your team

2- Be honest & transparent

3- Put your staff first

What You Should START Doing . . . 1, 2, 3

1- Be creative

2- Examine your policies

3- Manage expectations

What You Should STOP Doing . . . 1, 2, 3

1- Focusing on the bottom line

2- Following all the rules

3- Making Excuses

Katherine Spinney – Katherine Spinney Coaching LLC

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